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Krove
About Krove

South Florida's IT team: we answer when you call and fix it for good.

18 years keeping South Florida businesses running, from our Pompano Beach office and with teams in Medellín, Colombia and New Delhi, India.

The Krove support team at work
Why Krove exists

IT that shows up before things break.

Too many owners told us the same story: their IT company only appeared when something broke, billed by the hour and never had a plan. We built Krove to be the opposite: proactive, accountable and easy to reach.

Today a team of 22+ supports businesses across Broward, Palm Beach and Miami-Dade, in English and Spanish.

2008Founded
8,000+Issues solved
75+Industries supported
450+Attacks blocked
How we work

Four things you can hold us to.

Answer fast

Live chats answered within 15 minutes during business hours, and a 24/7 line for emergencies.

Prevent, don't just fix

Monitoring, patching and quarterly reviews so problems do not come back.

Explain in plain English

No jargon. You always know what we did, why and what it cost.

Earn it every month

Month-to-month agreements. If we stop delivering, you can leave.

A Krove technician helping an office team
Our story

Milestones

  1. 2008Krove opens in South Florida to provide proactive IT support for local businesses.
  2. Security firstWe add 24/7 monitoring, EDR and SIEM to every managed plan as ransomware targets small businesses.
  3. ComplianceWe build dedicated programs for HIPAA healthcare clients and auto dealers under the FTC Safeguards Rule.
  4. Today22+ team members, 8,000+ helpdesk issues solved and clients in more than 75 industries.
Mission, vision & values

Where we are going, and what we stand on.

Our mission

To deliver fast, strategic IT services to South Florida small and mid-sized businesses: reducing downtime, strengthening cybersecurity and using technology to help them grow.

Our vision

To become the most trusted managed IT partner for growing businesses in Florida.

Trust is our foundation

We do what we say, tell you the truth and protect your data like it is our own.

Ownership over excuses

When something breaks, we own it until it is fixed and you know why.

Strategic partner

We plan with you, not just for tickets: roadmap, budget and security.

People first, always

Behind every ticket is a person trying to get their work done.

Where we work

Local in Florida, supported around the world.

United States

Pompano Beach, FL

Corporate office
660 S Federal Hwy, Ste 200
Pompano Beach, FL 33062

Latin America

Medellín, Colombia

Bilingual support and engineering team

India

New Delhi, India

Helpdesk and engineering team

Technology partners

  • Acronis
  • Cisco
  • Fortinet
  • Palo Alto
  • Grandstream
  • Yealink
  • Microsoft
Our team

The people behind the helpdesk.

Brandon MiconiOwner and CEO
Anyi GonzalezOperations Manager
Cristina GudinoExecutive Assistant
Didier RamosTechnicians Team Leader
Vaninder SinghHelpdesk Manager
Steven SuarezNetwork Administrator
Kevin RodenhoferLead Computer Technician
Anderson AraratIT Specialist
Daniel RestrepoFull Stack Developer
Esmeralda HenaoSEO and Community Manager
Ever VergaraGraphic Designer (UI/UX and Front End)
Reviews

Don't take our word for it.

Dani HerreraGoogle review
Google
They aren't kidding when they say 24 hour customer service. Super reliable and efficient.
Dorys TorrasGoogle review
Google
They are reliable, honest and operate with integrity. I recommend them to anyone who is looking for a great IT Company. Customer service response is quick. Anderson is very professional and he always takes the time to answer any questions I may have, and provides me with all the options available, from repair to replacement.
Gary WGoogle review
Google
Can't speak more highly about Krove. They took care of setting up our cloud backups and upgraded our server/network. Definitely fair priced and responsive, give them a try.
Jonathan FeuerGoogle review
Google
Hired Krove for some Managed IT services, they were on time, pricing was really reasonable and most importantly the quality of the service was top notch.
Ramon MoredaGoogle review
Google
Anderson did a great job!
Free IT & security assessment

Find out what's really going on with your IT.

Book a free assessment. We review your network, security, backups and Microsoft 365, then give you a plain-English report with what to fix first. You keep the report whether you hire us or not.

  • Network, firewall and Wi-Fi review
  • External vulnerability scan of your public IP addresses
  • Backup and recovery check: could you actually restore?
  • Microsoft 365 security settings and MFA coverage
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